Questions & Answers

Some common questions we get about NinjaTMS

  • Getting Started

    1. What does TMS software do for trucking companies?

    NinjaTMS is a comprehensive transportation management system (TMS) designed specifically for freight carriers and dispatchers.

    How it works: NinjaTMS centralizes all your trucking operations in one platform, streamlining everything from dispatch to invoicing. The system integrates with your existing tools and automates routine tasks, so you spend less time on paperwork and more time growing your business.

    Key features include:

    • Real-time track and trace monitoring
    • Automated geofencing alerts
    • Mobile BOL uploads from drivers
    • One-click invoicing and billing
    • Seamless integrations with Motive, Samsara, HOS247, QuickBooks, and fuel card providers like Fleetone and EFS

    Ready to streamline your operations? Start now or Schedule A Demo to see how NinjaTMS can transform your trucking business!

    2. What ELD companies does NinjaTMS support?

    NinjaTMS seamlessly integrates with industry-leading electronic logging device (ELD) providers including Samsara, Motive, and HOS24/7.

    What this integration gives you:

    • Real-time driver location tracking
    • Automatic driver assignment updates
    • ELD as your single source of truth for dispatch decisions
    • Elimination of double data entry between systems

    Don't see your ELD provider listed? We're constantly expanding our integration network. Contact us to request support for your specific ELD system, and we'll work to add it to our platform.

    3. How does real-time freight tracking work with NinjaTMS?

    NinjaTMS provides fully automated track and trace that keeps you and your customers informed every step of the way—without any extra work from your drivers.

    Here's how it works:

    1. Automatic dispatch: When you assign a load, the driver receives an instant text with load details (no app download required)
    2. Simple driver check-ins: Drivers use the link to mark pickup/delivery times and upload BOL photos directly from their phone
    3. Real-time location tracking: Integration with your ELD system provides continuous truck location updates
    4. Smart notifications: NinjaTMS automatically calculates geofences around pickup and delivery locations, then sends alerts when trucks enter or exit these zones

    The result? Your customers get proactive updates, you have complete visibility, and your drivers spend zero extra time on tracking tasks. See tracking in action or Start now

Have any questions? Get in Touch