1. Ownership

All content, features, and functionality on this platform, including but not limited to text, graphics, logos, icons, images, software, and code, are the exclusive property of NinjaTMS.com and are protected by copyright, trademark, and other intellectual property laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

Users are granted a limited, non-exclusive, and revocable license to access and use the platform for personal or business purposes, as intended by the services provided. This license does not transfer any ownership rights, and all intellectual property remains solely with NinjaTMS.com. Any feedback or suggestions submitted regarding the platform may be used freely to improve services without any obligation to the user.

2. Acceptance of Terms

By accessing or using this platform, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use the services. Continued use of the platform following any modifications to the Terms of Service constitutes acceptance of those changes.

These terms apply to all users, including visitors, registered users, and others who access or use the platform. It is your responsibility to review these Terms of Service regularly to stay informed of any updates or changes.

3. Service Description

This platform provides a comprehensive transportation management system designed to facilitate the arrangement, tracking, and management of trucks, freight, and assets. Users can plan, monitor, and optimize transportation operations, ensuring efficient logistics and streamlined management of their transport resources. The system offers features that enable users to schedule shipments, track the location and status of assets, and manage related logistical tasks.

The service is intended to support businesses in the transportation and logistics industry, providing tools to enhance operational efficiency and improve overall fleet management and any other use is strictly prohibited.

3.1. Subscription

Access to certain features or services on this platform may require a subscription. If a subscription is required, users will be billed at the beginning of each month for the upcoming 30-day period. The subscription fee grants access to the services during this billing cycle, and charges will recur automatically until canceled.

Refunds for unused time are not guaranteed. If you choose to cancel your subscription, the cancellation will take effect at the end of the current billing period, and no further charges will be made. Any changes to subscription terms, including pricing, will be communicated prior to taking effect.

4. Account Information

To access certain features of the platform, users may be required to create an account. When creating an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If any information changes, it is your responsibility to update it promptly to keep your account accurate.

You must not share your account with others or use someone else’s account without permission. If there is any unauthorized use of your account or a security breach, you agree to notify us immediately. We reserve the right to suspend or terminate accounts that violate these Terms of Service, provide false information, or engage in unauthorized or harmful activities.

4.1. Registering for an account

When registering for an account on this platform, you agree to provide accurate, truthful, and complete information. You must not use false information, impersonate others, or misrepresent any affiliation or relationship. Accounts created with misleading or incorrect details are subject to suspension or termination without notice.

By registering, you confirm that all information provided is up-to-date and accurate. You are responsible for promptly updating any changes to your information to maintain the integrity of your account. We reserve the right to reject or revoke access to the platform if we determine that any information provided is false, misleading, or violates these Terms of Service.

4.2. Your responsibility for your account

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for any and all activities that occur under your account. It is your responsibility to ensure that your login details are kept secure and are not shared with others.

You agree to notify us immediately if you suspect any unauthorized access to your account or if there is any other security breach. We are not liable for any loss or damage arising from your failure to comply with these obligations. You are also responsible for ensuring that all information associated with your account remains accurate and up-to-date. Misuse of your account, including but not limited to unauthorized sharing, may result in suspension or termination of access to the platform.

5. Price and Taxes

All prices for services or subscriptions on this platform are listed in [currency, e.g., USD] and are subject to change at any time. We reserve the right to modify or adjust prices without prior notice. Any changes to subscription fees will take effect at the start of the next billing cycle and will be communicated to users in advance.

Users are responsible for any applicable taxes, including but not limited to sales tax, value-added tax (VAT), or other similar charges, as required by law in their jurisdiction. Any taxes applied will be added to the total amount charged, based on your billing address and applicable tax laws. It is your responsibility to ensure that the payment information you provide is accurate and up-to-date.

6. Method of Payment

Payments for services or subscriptions can be made using cash or credit card. By selecting a payment method, you authorize us to charge the applicable fees to your chosen method of payment. It is your responsibility to ensure that the payment information provided is accurate, complete, and valid.

We reserve the right to decline or cancel any transactions if there are issues with the payment method, including insufficient funds, unauthorized payments, or invalid payment details. If a payment method fails, you are still obligated to pay the outstanding amounts, and we may suspend or terminate your access to the services until payment is received.

Please note that specific terms may apply depending on the chosen payment method, and it is your responsibility to be aware of any additional requirements or conditions related to your selected method.

6.1. Refunds

Refunds for services or subscriptions are not guaranteed and are provided at our discretion. We do not typically offer refunds for unused portions of a service or billing period, including cases where a subscription is canceled before the end of the current billing cycle. Any requests for refunds must be submitted to our support team, and each case will be evaluated individually.

In the event that a refund is issued, it will be processed through the original method of payment used for the purchase. Please allow a reasonable amount of time for the funds to be credited back to your account, as processing times may vary depending on your payment provider.

We reserve the right to refuse a refund request if we determine that the services were used in violation of our Terms of Service or if there is evidence of abuse or misuse of our refund policy.

7. Security

We prioritize the security of our platform and take comprehensive measures to protect your data from unauthorized access, misuse, or disclosure. Our systems are designed with robust security protocols, including encryption, firewalls, and regular security audits, to ensure the integrity and confidentiality of your information.

While we strive to provide a secure environment, no method of transmission over the internet or electronic storage is entirely foolproof. Therefore, we cannot guarantee absolute security. Users are responsible for maintaining the security of their account credentials and for ensuring that their devices are protected against unauthorized access. If you suspect any security breach or unauthorized activity on your account, please notify us immediately so we can take appropriate action.

8. SMS Communications / Text Messages

NinjaTMS may send you text-messages / sms messages in the form of job, application, service updates and notifications. Message frequency may vary. In order to opt-out of text messages, reply "STOP". Message & data rates may apply. SMS messaging may not be used for promotions or marketing purposes.

9. Changes to This Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the Terms will be updated accordingly. It is your responsibility to review these Terms periodically to stay informed of any updates.

By continuing to use the platform after changes are made, you agree to be bound by the revised Terms of Service. If you do not agree with any modifications, you should discontinue your use of the platform immediately.

10. How to Contact Us

If you have any questions or suggestions about this Terms of Service, do not hesitate to contact us at hi@ninjatms.com