1. Introduction

At NinjaTMS.com, we value your privacy and are committed to protecting your personal information. We understand the importance of your trust, and we take it seriously. Our priority is to handle your data responsibly, securely, and transparently. We assure you that we will never sell, trade, or share your personal information with third parties without your explicit consent. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, ensuring that your privacy remains protected at all times.

In short, we will not share or distribute your information without explicit information from you.

2. Personal Information We Collect

We collect various types of personal information to provide and improve our services. This information is gathered in the following ways:

2.1. Information you provide to us

We collect personal information that you voluntarily provide to us when you register on NinjaTMS.com, fill out forms, request support, or communicate with us directly. This may include your name, email address, phone number, billing and shipping address, and other contact information, as well as any information you choose to share when interacting with our services.

2.2. Automatic data collection

When you use NinjaTMS.com, we may automatically collect information about your device and how you interact with our services. This may include your IP address, browser type, operating system, device information, and browsing behavior (such as pages viewed and links clicked). We collect this data through the use of cookies, web beacons, and similar tracking technologies to improve your experience and enhance the performance of our services.

2.3. User comments and content

If you choose to engage with our platform by submitting comments, reviews, or other content, we may collect and store the information you provide. This includes any personal details you include within the content, as well as the metadata associated with it (such as the date and time it was submitted).

2.4. Information from other sources

We may receive information about you from other sources, including third-party service providers, partners, or publicly available records. This helps us maintain accurate records, enhance our services, and prevent fraud. We only use this information in accordance with applicable privacy laws and our commitment to protect your privacy.

3. Types of Information

At NinjaTMS.com, we collect both personal and non-personal information to enhance our services and provide you with the best possible user experience. Personal information may include your name, email address, phone number, and billing or shipping address, which you voluntarily provide when creating an account, placing an order, or contacting our support team.

We also collect non-personal information, such as your IP address, browser type, device details, and general location. Additionally, we gather usage data that helps us understand how you interact with our platform, including which pages you visit, the time spent on those pages, and the actions you take. This information is collected automatically through cookies, web beacons, and similar tracking technologies, which help us personalize your experience and improve our services.

We may aggregate and anonymize the data we collect to analyze trends, conduct research, and optimize our platform. This aggregated data does not personally identify you and is used solely for enhancing the performance of NinjaTMS.com.

4. How We Use Personal Information

At NinjaTMS.com, we use the personal information we collect to provide, improve, and personalize our services. Our primary goals are to enhance your experience and ensure the platform functions smoothly. Specifically, we use your personal information for the following purposes:

• Marketing and Communication: We may use your information to send you promotional content, newsletters, special offers, and updates about our services. You can choose to opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

• Improving the Platform: We analyze data to understand how our users interact with NinjaTMS.com, which helps us improve features, optimize performance, and develop new services that meet your needs.

• Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter while using our services.

4.1. In mail and contact forms

When you contact us through emails or contact forms, we use the personal information you provide (such as your name, email address, and message content) to respond to your inquiries, provide requested information, and improve our communication. This information is treated with the utmost confidentiality and is not shared without your explicit consent. We may also use it to follow up with you regarding your feedback or to notify you of important updates.

4.2. SMS Campaign Opt-in

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Children's Privacy

NinjaTMS.com is intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 18. If we discover that we have inadvertently collected information from a user under 18, we will take immediate steps to delete that information from our records.

5.1. Compliance with California Privacy Law

In accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we adhere to strict guidelines to protect the privacy of children. Although our platform is not directed at children under the age of 18, we recognize and comply with laws that restrict the collection of personal information from minors under 13 years old without parental consent. If you believe a child under 18 has provided personal information on NinjaTMS.com, please contact us at privacy@ninjatms.com, and we will promptly remove the information and ensure compliance with applicable privacy laws.

6. Data Shared with Third Parties

We do not sell or trade your personal information. However, we may share certain data with trusted third-party service providers to help us operate our platform, analyze performance, and enhance your user experience. These third parties are carefully selected, and we ensure they adhere to strict privacy standards.

6.1. Google Analytics

We use Google Analytics to collect and analyze information about how visitors interact with NinjaTMS.com. This helps us understand user behavior, measure the performance of our platform, and make informed improvements. Google Analytics collects information such as your IP address, browser type, and browsing patterns, but this data is aggregated and does not personally identify you. You can learn more about how Google collects and processes data by visiting Google's Privacy Policy.

6.2. AdWords Remarketing

NinjaTMS.com may use Google AdWords Remarketing services to display ads on third-party websites after you visit our platform. AdWords Remarketing enables us to show you ads that are relevant to your interests, based on your previous interactions with our site. These ads are served using cookies, which track your browsing behavior but do not collect personally identifiable information. You can opt-out of AdWords Remarketing by adjusting your Google Ads Settings.

6.3. Other Third-Party Services

We may share data with other third-party service providers, including but not limited to, payment processors, email marketing services, and customer support platforms. These providers are granted access to your information only to perform specific tasks on our behalf, and they are obligated to keep your data confidential and use it solely for the purposes we specify.

6.4. Legal Requirements

We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

By using NinjaTMS.com, you consent to the collection and sharing of data as described in this section. We are committed to ensuring that your information is handled securely and in compliance with applicable privacy laws.

7. Security Measures

Protecting your data is a top priority. We implement a variety of security measures to safeguard your personal information and ensure it remains secure and confidential. Sensitive information, such as payment details and personal data, is encrypted during transmission using industry-standard encryption protocols. This helps protect your data from unauthorized access, alteration, or disclosure.

We also take proactive steps to secure our systems and infrastructure, including regular security assessments, data encryption, and strict access controls. Our internal policies ensure that only authorized personnel can access personal information, and they are required to adhere to our privacy and security standards.

We do not share your personal information with third parties without your explicit consent, except as outlined in this Privacy Policy or as required by law. While we strive to use commercially acceptable means to protect your data, please understand that no method of transmission over the internet or electronic storage is 100% secure. However, we are committed to continually improving our security practices to keep your information safe.

8. Data Retention & Deletion Policy

We retain user data for the duration of the account's active status. Upon account closure, data will be deleted within 12 months. Upon request, data will be deleted within 2-5 business days. Derivative data (anonymized) may be retained indefinitely.

9. Changes in the Privacy Policy

NinjaTMS.com may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates to this policy will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use our services after changes are posted, you agree to the updated terms. Please note that we may make changes to this policy without prior notice, and it is your responsibility to review this page regularly for any updates.

10. How to Contact Us

If you have any questions or suggestions about this Terms of Service, do not hesitate to contact us at hi@ninjatms.com